Onboarding And Digital Adoption For
GuideMe’s ready-to-go Dynamics Field Service Onboarding Solution built on the WalkMe Digital Adoption Platform.
A great WalkMe Dynamics Field Service solution is only as valuable as your users make it.
User experience and productivity have changed dramatically for field workers. WalkMe integrates enablement, training, and self-service support into your MS Dynamics Field Service experience. This leads to reduced go-live risk, faster user onboarding, better ROI, lower training costs, improved employee engagement, and timely feature announcements.
The Benefits Of GuideMe’s Dynamic FS Onboarding Solution:
Streamline Technician Onboarding: Accelerate training with in-app guidance, reducing time-to-productivity for new field service technicians using MS Dynamics.
Enhance Mobile Workforce Efficiency: Provide step-by-step assistance for complex field tasks, improving first-time fix rates and customer satisfaction.
Optimize Scheduling and Dispatch: Guide dispatchers through MS Dynamics' advanced scheduling features, maximizing technician utilization and minimizing travel time.
Improve Data Accuracy: Assist technicians in capturing detailed service reports and customer information, ensuring data integrity for better decision-making.
Boost Customer Communication: Walk service representatives through using MS Dynamics to provide timely updates, enhancing customer experience and loyalty.
What’s included
Welcome Annoucement
Orientation Tour
Creation of Accounts
Create a Product
New Work Orders
Onboarding Tasks
SmartTips for Form Filling