Let Us Overcome Digital Adoption Together
WalkMe’s Digital Adoption Platform (DAP) is a no-code software platform that enables organizations to measure, drive, and act to ultimately maximize the impact of their digital transformation and accelerate the return on their software investment.
Gary Vaynerchuk said: “You didn’t grow up driving. You figured it out. “How good and a sentence full of sense it is when we talk about DAP.
Digital Adoption Platform is not just helping users through specific processes and guides them through the best, the correct, and most efficient path of any platform.
How Can Digital Adoption help new users?
A new user visits site and, when trained, may tend to forget the UI Path, and that might cause a delay in work; using WalkMe, we can reduce the time taken to train users, we can provide on-premise validation and navigate them through the detailed step by step guidance.
WalkMe is not just reducing the time taken to resolve the issue; it also reduces the workforce indulged in making the users train through long sessions, which indirectly saves cost.
How can you train at scale?
WalkMe can help solve problems by personalizing your training program to increase relevance, enable self-paced learning, and provide an easy-to-use content creation portal.
WalkMe can also help new users onboarding by creating mandatory tasks and ensuring that users are completing those within desired time frames, as the CRMs used by you are quite complex, and a user will be less likely to adopt new software. The tasks can be segmented on User types/roles based on the responsibilities and create a list of relevant tools- training material for that specific employee.
WalkMe can offer personalized training for enterprise software at scale using a DAP. With it, you can customize training plans for new tools according to an employee’s role and level of seniority. For instance, you can set up a comprehensive training flow in Salesforce for an entry-level rep and a lighter-touch training module for a senior representative.
A Dap also allows you to create training content easily; no coding knowledge is required. Within a Dap’s dashboard, you can develop Flows, training articles, Pop-ups, and more in minutes than hours.
Measure and Improve user adoption:
Digital adoption platforms can help you measure how well users adapt to new software and areas where they may need more training.
The insights help you track user engagement and can help us understand where else a user can lack or where more automation can be embedded to help reduce time and cost.
The success of Digital Adoption can also be presented by looking into the Analytics and user engagement and how the digital change can help users reduce training time and help companies reduce overall training costs by using DAP.
Overcoming Digital Adoption Challenges Helps You Accelerate Digital Transformation:
Digital transformation means investigating digital technologies to transform your business model, the way you interact with customers, and internal processes.
As your industry and customer needs evolve, digital transformation helps you keep pace with changing demands and stay relevant.
To drive digital transformation for your business, you need to overcome the digital adoption challenges and become successful in digital adoption. When employees are enthusiastic about digital changes and receive sufficient training and onboarding for new tools, they’ll be more likely to use digital technologies effectively and drive results for your business.
Let GuideMe Solutions help you overcome common digital adoption challenges at a scale. Ask us to guide you to a better digital adoption with WalkMe, contact us TODAY!
